Position Description: The Strategic IT Planning Analyst will assist senior management in the development and publication of the organization long range strategic plan and IT operating plan including providing effective and efficient integration of the plan and the process of planning.

Required Technical Expertise:

• Proven working experience in using worldwide approved planning systems, tools, and methodologies.
• Experience in areas of operations and strategic planning.
• Knowledge of current techniques and hardware capabilities of a large scale database and data communications environment.
• Experience in applying IT governance concepts and methodologies on organizational level.
• Knowledge of office automation, Information Technology techniques and practices, and forms and records management.
• Ability to plan and control projects through proven experience in project management (PMP) and using project tools.

Position Requirements:

• Minimum experience of 15 years in IT operations and/or development with minimum of 7 years proven experience with development of strategic and operating plans.
• BS or BA degree in computer science, computer engineering or equivalent degree. Graduate degree is desirable.
• 2 years in a management role desired.
• Ability to express complex technical concepts effectively, both verbally and in writing.
• Excellent analytical and organizational skills are necessary for this position.
• Ability to work independently with limited supervision.
• Ability to understand and clearly relate to other members of the organization, technical manuals, software specifications, hardware principals of operations, and general methods of systems software operations.

Years Experience Required: 15 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com

Position Description: The IT Planning Analyst will assist the senior and middle management in organizational functional planning practices and procedures related to IT system and platforms including developing and maintaining standard budgeting practices and planning procedures which insure practical and efficient organizational planning. The IT Planning Analyst will assist planning, organizing and conducting detailed management analytical studies to define problems, identifying deficiencies and developing solutions which enhance the organizational effectiveness, and provide the basis for management decisions. IT Planning Analyst, while working with others, will assist in the development of IT plans that capitalize on the installed technology base and prudently employ new technology.

Required Technical Expertise:

• Proven working experience in using worldwide approved planning systems, tools, and methodologies.
• Experience in areas of operations planning.
• Experience in applying IT governance concepts and methodologies on organizational level.
• Knowledge of office automation, Information Technology techniques and practices, and forms and records management.
• Proven experience in project management (PMP) and using project tools.
• Ability to work well with people from different disciplines with varying degrees of technical experience.

Position Requirements:

• Minimum experience of 15 years in IT operations and/or development with minimum of 7 years proven experience of supervisor, administrative or systems procedures analysis experience, organizational planning and budgeting are required as well.
• BS or BA degree in computer science, computer engineering or equivalent degree. Graduate degree is desirable.
• Ability to express complex technical concepts effectively, both verbally and in writing.
• Excellent analytical and organizational skills are necessary for this position.
• Ability to work independently with limited supervision.

Years Experience Required: 15 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com

Position Description: The IT Training Consultant will be generally responsible for designing, implementing and maintaining the training programs and material for IT professionals. The IT Training Consultant should be able to develop effective curriculum and training materials that fits CAIT’s role. The IT Training Consultant should be able to perform training needs evaluation, apply methodology standards and follow instructional design to meet IT professionals training targets and career planning objectives. The IT Training Consultant will assist CAIT in implementing policies and procedures related to various training programs as well as Monitoring and evaluating the effectiveness of the curriculum by deploying measurement and feedback tools that track outcomes and ensure alignment to business objectives.

Required Technical Expertise:

• Working experience in conducting training in the field of IT.
• Proven experience in the management of training courses in the field of IT.
• Good working knowledge in evaluating IT training centers.
• Proven experience in developing training curriculums related to IT and development of training evaluation metrics.
• Proven experience in the Human Resources development and career planning with focus on IT.
• Working experience in deploying e-Learning programs.

Position Requirements:

• Minimum experience of 20 years in areas related to Information Technology with a minimum of 10 years experience in the field of IT training.
• BS degree in computer science, computer engineering or equivalent degree.
• Knowledge of office automation, Information Technology, Training techniques and practices.
• Demonstrated skills in human relations and communications with non-technical end-users.
• Excellent oral and writing skills in Arabic and English.

Years Experience Required: 20 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com

Position Description: The Quality Assurance Analyst is responsible for helping to establish and monitoring the performance of the Information Technology function and adherence to quality standards. This includes the definition and implementation of standards, policies, metrics and both qualitative and quantitative measures specific to the organization.

Required Technical Expertise:

• Working Experience with well known international standards like ITIL, Cobit and ISO related to Information Technology.
• Proven working experience in performing quality assurance functions related to IT on organizational level.
• CISA Certification is preferred.
• Proven experience in project management (PMP) and using project tools.

Position Requirements:

• Minimum experience of 15 years in IT operations and/or development with minimum of 7 years proven experience in definition and implementation of standards, policies, and metrics related to IT.
• BS or BA degree in computer science, computer engineering or equivalent degree. Graduate degree is desirable.
• Knowledge at the expert level of current IT operation, application development techniques and software capabilities for a large scale database environment.
• Ability to understand and clearly relate to other members of the organization, technical manuals, software specifications, hardware principals of operations, and general methods of systems software operations and database management techniques.
• Ability to develop and administer surveys.
• Ability to communicate effectively with internal and external customers and suppliers.

Years Experience Required: 15 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com

Position Description: The Information Systems Auditor will assist in performing information systems audit work including audits of complex computer applications and technological solutions. The IS auditor is expected to demonstrate proficiency in performing information systems audit work which conforms to professional standards. Work assigned is expected to be carried out with limited supervision and the complexity and size of audit assignments will vary significantly.

Required Technical Expertise:

• • Working Experience with well known international standards like ITIL, Cobit and ISO related to Information Technology.
• • Proven working experience in performing quality assurance functions related to IT on organizational level.
• • CISA Certification is preferred.
• • Proven experience in project management (PMP) and using project tools.

Position Requirements:

• Minimum experience of 15 years in IT operations and/or development with minimum of 7 years proven experience in Information Systems auditing.
• BS or BA degree in computer science, computer engineering or equivalent degree. Graduate degree is desirable.
• Knowledge at the expert level of current IT operation, application development techniques and software capabilities for a large scale database environment.
• Posses’ skills in performing Information systems audit process as well as in analytical and critical thinking.
• Ability to understand and clearly relate to other members of the organization, technical manuals, software specifications, hardware principals of operations, and general methods of systems software operations and database management techniques.
• Ability to develop and administer surveys.
• Ability to communicate effectively with internal and external customers and suppliers.

Years Experience Required: 15 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com

Position Description: The HP Open View specialist will perform Network/Enterprise Management Systems Administration tasks for the organization IT environment and infrastructure that will involve daily technical support and service delivery functions. HP open view specialist is expected to configure and maintain HP Open view operations for UNIX, HP Open view operations for Windows, HP Open view network node manager and HP Open view OVO. The job involves 2nd and 3rd line support and off hours support.

Required Technical Expertise:

• Proven experience in HP Preview for Windows 7.5 and Network Node Manager 7.51 (NNM) for both Windows and Unix environment.
• Proven working experience in HP Open view operations for Unix and Windows.
• Knowledge of other HP Open view products, UNIX, Network, Windows and Wintel platforms.
• Working knowledge of writing shell/Perl scripts and VB Scripts.
• A solid understanding of HP Open view suite in UNIX environment , backed by prior experience as Unix systems administrator/operator is required.
• A solid understanding of HP Open view suite in Windows environment.
• Hands-on working knowledge of the HP Open view suite of applications & toolset, running on UNIX and Windows platforms.
• Migration of HP Open View operations and Network Node Manager from UNIX platform to Windows.

Position Requirements:

• Minimum experience of 10 years in areas related to network operation, management, protocols, architecture and topologies. Minimum of 5 years experience in HP Open View operations.
• BS degree in computer science, computer engineering or equivalent degree.
• Thorough understanding of network procedures and operations.
• Demonstrated skills in human relations and communications with non-technical end-users.
• Solid understanding of the main systems management competencies, i.e. monitoring, capacity & performance management, security, plus general systems administration knowledge of the UNIX and Windows environment.
• Excellent oral and writing skill

Years Experience Required: 10 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com

Position Description: The Mainframe Telecommunications System Specialist is responsible for overseeing Mainframe communications within technical support. The Mainframe Telecommunications System Specialist is responsible for all aspects of Mainframe communications within the enterprise including coordinating with data communications like LANs and WANs to support the enterprise’s growth and development of new business opportunities.

Required Technical Expertise:

• Proven experience in the management and administration of mainframe telecommunication systems and data networks related to the Z/OS environment.
• Proven working experience in planning and implementing technical support services related to mainframe telecommunication systems including the link with LANs and WANs.
• Working experience in IBM Network Communication including: VTAM,TCP/IP, JES328x,Tivoli Net View, Net View Access, OSA, and JES2 under IBM Z/OS.
• Working experience in related communication equipment: Routers, Switches, Gateways and Access Servers.
• Working experience in performing technical support within the SNA environment along with awareness of technologies and techniques to migrate from the SNA and private network environment to Virtual private networks based on the TCP/IP protocol.

Position Requirements:

• Minimum experience of 10 years in areas related to mainframe operation, management, protocols, architecture. Minimum of 5 years experience in mainframe communication systems operations.
• BS degree in computer science, computer engineering or equivalent degree.
• Thorough understanding of mainframe procedures and operations as well as linking it to WANs and LANs.
• Demonstrated skills in human relations and communications with non-technical end-users.
• Solid understanding of the mainframe systems management competencies, i.e. monitoring, capacity & performance management, security, plus general systems administration knowledge of the mainframe environment.
• Excellent oral and writing skills.

Years Experience Required: 10 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com

Position Description: The Call Center Specialist is generally responsible for managing the Incident and Problem Management processes. This position will have internal interfaces with IT Management, all internal IT customers, external IT service suppliers. The goal is to prevent problems and resulting incidents from happening, to eliminate recurring incidents and to minimize the impact of incidents that cannot be prevented. The Call Center Specialist will work closely together with the Service desk and the Change Advisory Board.

Required Technical Expertise:

• CCNA and / or CCNP Cisco certifications.
• Hp Open View certifications (preferred).
• UNIX certification (preferred).
• Microsoft certifications (preferred).

Position Requirements:

• Minimum experience of 10 years in areas related to Information Technology.
• BS degree in computer science, computer engineering or equivalent degree..
• Knowledge of office automation, Information Technology techniques and practices, and forms and records management.
• Previous working experience in Technical call centers..
• Knowledge of current techniques and hardware capabilities of a large scale database and data communications environment.
• Demonstrated skills in human relations and communications with non-technical end-users.
• Excellent oral and writing skills.

Years Experience Required: 10 yrs+

Travel Required: 80-100%

Contact Mail: hr@ebeshara.com